Senior Researcher

Location: Manchester (Hybrid – at least 2 days in our city centre office, 3 remote)

Contract: Fixed term or Permanent

Hours: Full-time (35 hours) or part-time, flexible

Salary: Competitive

Join us

We’re MHM, global leaders in audience strategy, and you’ll join us as a Senior Researcher to help clients turn insight into action and transform audience connection.

You’ll join a sharp, supportive team of brilliant minds, brave ideas, and big hearts working with clients that stretch from Manchester to Melbourne, Riyadh to New York.

What you’ll get

• Work on projects that shape culture around the world. Occasionally, that means getting on a bus, train or plane.
• Learn by doing, stretch your skills, and build your voice – you’ll be backed by a team who wants you to grow.
• Hybrid-first, outcome-focused. 25 days’ holiday plus bank holidays (the opportunity to buy/sell holidays too).
• Quarterly team lunches, Summer and Christmas parties. Free Museums Association pass, Climate perks and Working from Abroad.
• Annual pay reviews, uncapped profit bonus, and referral rewards when you help us find brilliant new people.

What you’ll do

As a Senior Researcher, you will be responsible for delivering high-value, transformative audience strategy work for our clients across the world. You’ll develop relationships, manage projects, and design and deliver brilliant research and insight as part of multi-talented teams.

Strategic Account & Project Leadership

You will build and maintain trusted partner relationships with key clients, serving as the ‘go to’ person between the project team and our clients. You will manage a complex portfolio of consultancy projects, coordinating our teams to ensure the profitable, on-time delivery of transformative work.

Consultancy & Transformative Insight

You will design and lead innovative research approaches, utilising both quantitative and qualitative methods to solve our client’s challenges. After executing high-value primary research, you will lead the analysis and collaborate with clients to develop transformative insights and strategies. Your role involves producing high-quality deliverables that tell compelling stories and mentoring early-career colleagues to develop skills across our teams.

Growth & Relationship Building

You will be key to nurturing relationships with our current clients while actively building connections with potential new clients. This involves scoping, costing, and preparing compelling proposals and pitch presentations. You will continuously identify new opportunities by monitoring industry trends to help the team win exciting new business.

About You

You’re a strategist at heart who transforms deep curiosity into clear, actionable thinking, with great people skills to influence and collaborate effectively. You’ll thrive in a fast-paced agency environment, balance rigour with creativity, and see patterns others miss.

You’ll do well here if you:

• Turn data into direction and insight into impact.
• Have led complex projects or consultancy accounts before.
• Communicate simply and persuasively, even on tough stuff, and love collaborating and lifting others up.
• Have a growth mindset and want to develop your skills and career path.
• Have a bit of wanderlust, as we work with clients in the UK, New Zealand, Sweden, Australia, Saudi Arabia and the USA.

Experience and skills in Snap, Crunch or Qualzy (or similar) are a bonus. Any language skills (Arabic, Swedish, or others) would also be beneficial.

We are an equal opportunities employer

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.